For Immediate Help: (613) 386-7373 

178 Main St, Odessa, Ontario
Hours: Open 24 hours

Our Services

Our Services

At Paul G. Payne Funeral Home, we provide comprehensive funeral and memorial services designed to honor your loved one with dignity and compassion. For over a century, our family-owned establishment has served Odessa, Loyalist Township, and surrounding communities with professional care and personalized attention.

Traditional Funeral Services

Our traditional funeral services provide a meaningful opportunity for family and friends to gather, remember, and honor their loved one. These services typically include:

Visitation

Also known as a “viewing” or “wake,” visitation allows family and friends to gather in the presence of their loved one before the funeral service. We offer flexible scheduling options, including evening visitations and multiple-day arrangements to accommodate friends and family traveling from a distance.

Funeral Ceremony

Our traditional funeral ceremony can be held in our chapel, a place of worship, or another meaningful location. We work closely with clergy or celebrants of your choice to create a service that honors your loved one’s life and beliefs. From music selections to readings and eulogies, each aspect of the ceremony can be personalized to reflect the unique life being honored.

Committal Service

Following the funeral ceremony, we arrange and conduct a graveside service for family and friends to say their final farewells. We coordinate with the cemetery of your choice and handle all necessary arrangements for the interment.

Transportation

We provide professional transportation services including:

  • Transfer of your loved one to our funeral home
  • Hearse service for the funeral
  • Limousine service for family members if desired
  • Flower car for transporting floral arrangements

Cremation Services

We offer a full range of cremation options to meet the diverse needs and preferences of the families we serve.

Direct Cremation

For those who prefer simplicity, we provide dignified direct cremation services without a formal ceremony. This option includes transportation of your loved one to our facility, necessary documentation, the cremation process, and return of the cremated remains to the family.

Cremation with Memorial Service

This option combines cremation with a memorial service held after the cremation has taken place. The memorial service can be held in our chapel, a place of worship, or another meaningful location, with or without the cremated remains present.

Cremation with Traditional Service

Many families choose to combine elements of traditional funeral services with cremation. This may include visitation and a funeral service with the body present before cremation takes place, offering the ritual and closure of a traditional funeral with the flexibility of cremation.

Cremation Memorialization Options

We offer guidance on the many ways to memorialize your loved one’s cremated remains, including:

  • Placement in a columbarium niche
  • Burial in a cemetery plot or cremation garden
  • Scattering in a meaningful location
  • Keeping at home in a decorative urn
  • Division among family members in keepsake urns
  • Incorporation into memorial jewelry or art

Celebrations of Life & Memorial Services

A celebration of life or memorial service focuses on honoring and remembering your loved one’s unique personality, accomplishments, and passions. These services offer more flexibility in timing and format than traditional funerals and can be held with or without remains present.

Personalized Tributes

We help create truly personalized services that reflect your loved one’s unique life:

  • Custom themed décor and displays
  • Memory tables with personal items and photographs
  • Video tributes and multimedia presentations
  • Music selections meaningful to your loved one
  • Special readings, poems, or shared stories
  • Personalized printed materials
  • Meaningful rituals or activities that reflect hobbies or interests

Venue Options

Memorial services can be held in a variety of locations:

  • Our funeral home chapel
  • Religious venues
  • Outdoor settings
  • Community halls
  • Restaurants or other meaningful locations

Reception Facilities

Our reception lounge provides a comfortable setting for family and friends to gather, share memories, and enjoy refreshments after services. We can arrange for catered refreshments or accommodate arrangements with caterers of your choice. Our staff ensures all details are managed with care, allowing you to focus on being with family and friends.

Pre-Planning Services

Pre-planning your funeral arrangements is a thoughtful gift to your loved ones, relieving them of difficult decisions during a time of grief. Our pre-planning services include:

Personal Consultation

Meet with our licensed Funeral Director to discuss your wishes and preferences in a relaxed, no-pressure environment. We document your choices and keep them on file for when they’re needed.

Pre-Payment Options

We offer flexible pre-payment plans that protect against inflation and ensure your funeral expenses won’t become a burden for your family. Options include:

  • Single payment plans
  • Monthly payment options
  • Insurance-funded plans
  • Trust-funded plans

Transferable Arrangements

Pre-arrangements can be established, changed, or transferred at any time. If you relocate, your pre-arrangements can typically be transferred to another funeral home.

Monument and Memorial Marker Services

We offer a complete selection of memorial markers, monuments, and headstones to create a lasting tribute. Our services include:

Custom Monuments

Choose from a variety of granite colors, sizes, and styles to create a personalized monument that reflects your loved one’s life and personality.

Marker Design

Our design specialists help create beautiful, meaningful markers with custom engravings, emblems, and personalized inscriptions.

Installation and Perpetual Care

We coordinate with cemeteries to ensure proper installation and provide information about perpetual care options for maintaining the memorial.

Grief Support Resources

We recognize that grief doesn’t end with the funeral service. We provide ongoing support through:

Grief Resource Library

Access to articles, books, and materials written by grief experts, including resources by Dr. Bill Webster, organized by topic:

  • Understanding Grief
  • Coping with Loss
  • Children and Grief
  • Helping those who Grieve
  • Coping with Complicated Situations

Referral Services

We maintain relationships with local counselors, support groups, and grief specialists to provide appropriate referrals when needed.

Follow-Up Program

Our staff follows up with families at intervals following the funeral to check on well-being and provide additional resources as needed.

Additional Services

Veterans Services

We honor those who have served our country by providing specialized services for veterans, including assistance with obtaining veterans’ benefits and arranging military honors.

International Services

For loved ones who pass away abroad or need to be transported internationally, we coordinate all necessary arrangements, documentation, and transportation.

Online Memorial Tributes

Our interactive online tribute pages allow friends and family to:

  • Share condolences and memories
  • Post photographs
  • Light virtual candles
  • Send flowers
  • Access service information

DVD Memorial Tributes

We create personalized video tributes featuring photographs set to music, providing a meaningful keepsake for family and friends.

Specialized Cultural and Religious Services

We respect and accommodate the diverse cultural and religious traditions in our community, working closely with religious leaders to ensure appropriate customs are honored.


At Paul G. Payne Funeral Home, we believe that every life deserves to be honored in a meaningful way. We are committed to providing personalized service that respects your traditions, preferences, and budget. Whatever your needs, we’re here to guide and support you every step of the way.

For more information about our services or to arrange a personal consultation, please contact us at (613) 386-7373 or email [email protected].